1. How payment works

You submit a request for a plan (30 days – ₹49, 90 days – ₹129, 365 days – ₹399) and pay by UPI/bank transfer. Your plan is activated only after we verify the payment. Keep your payment reference/screenshot until activation.

2. When you are eligible for a refund

• Duplicate payment – you paid more than once for the same request.
• Payment received but service not activated – and we are unable to activate it within 3 working days of verifying your payment.
• Wrong amount paid – the excess amount will be returned.
• Request rejected – if we reject your request (for example, a business boost that violates our rules) after you paid.

3. When a refund is not available

• After Premium or Boost has been activated and you have used it (activated plans are otherwise non-refundable, since ad-free access/featured placement starts immediately).
• If your account or listing is suspended or removed for violating our Terms or Community Guidelines.
• Change of mind, or results that differ from expectations (we do not guarantee views, leads or sales from a boost).

4. Cancellation

You can cancel a pending (not yet activated) request at any time by contacting us for a full refund. Activated plans run until their expiry date; there is no auto-renewal, so you will not be charged again unless you place a new request.

5. How to request a refund

Email rajasthanivibes@gmail.com (or use our Contact page) within 7 days of payment with your registered email/username, plan, amount, date and payment reference. We will review it and reply within 3 working days.

6. Refund method and timing

Approved refunds are sent to the same UPI ID/bank account used for payment within 5–7 working days of approval. Bank or UPI charges, if any, may be deducted.